Terms & Conditions – What’s the secret ingredient

  1. Introduction
    1. Participation in this Competition is governed by these terms and conditions (the “Rules”).
    2. Participants are encouraged to review the Rules before entering into the Competition and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules.
    3. This competition is operated by Nestlé (South Africa) (Proprietary) Limited (“Nestlé”) in conjunction with ARC, a Division of MMS Communications South Africa (Pty) Ltd (the “Promoters”).
    4. Participation in the Competition constitutes acceptance of these Rules and Participants agree to abide by these Rules.
  2. By participating in this Competition, Participants agree to the rules set out below.
    This Competition is limited to legal residents and/or legal citizens of the Republic of South Africa. In addition, the following people shall not be eligible to participate in this Competition:

    1. Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.
    2. People who are not legal residents and/or legal citizens of the Republic of South Africa.
    3. Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.
    4. Persons under the age of 18 years.
  3. The Competition shall commence on 13 August 2018 and will end on 30 September 2018. No entries received after 30 September 2018 will be considered.
  4. Mechanics
    1. To participate in this Competition, Participants must visit the Cook With Love website page: https://www.cookwithlove.co.za/whats-the-secret-ingredient/, and enter their name and email address and choose the correct “secret ingredient” for the relevant weeks’ Promotion. The 4 answer options are:
      • Nestle Dessert Cream;
      • Nestle Caramel Treat;
      • Nestle Idea Evaporated Milk; and
      • Nestle Sweetened Condensed Milk.
    2. The weekly Promotions will be as follows:
      • 9 August 2018 – 12 August 2018;
      • 13 August 2018 – 19 August 2018;
      • 20 August 2018- 26 August 2018;
      • 27 August 2018 – 2 September 2018;
      • 3 September 2018 – 9 September 2018;
      • 10 September 2018 – 18 September 2018; and
      • 17 September 2018 – 30 September 2018.
  5. The Prize:

    Participants in this Competition stand a chance to win:

    • 1 of 6 TakeALot vouchers valued at R1000 (one thousand Rand) each valid for one year. The draws for the Vouchers will take place as follows:

        • 13 August 2018 (entries for this draw close on 12 August 2018 at 23:59 CAT);

        • 20 August 2018 (entries for this draw close on 18 August 2018 at 23:59 CAT);
        • 27 August 2018 (entries for this draw close on 26 August 2018 at 23:59 CAT);

        • 4 September 2018 (entries for this draw close on 2 September 2018 at 23:59 CAT);

        • 11 September 2018 (entries for this draw close on 9 September 2018 at 23:59 CAT);

        • 19 September2018 (entries for this draw close on 18 September 2018 at 23:59 CAT);

        • 25 September 2018 (entries for this draw close on 30 September 2018 at 23:59 CAT); and

    • 1 fine dining experience for themselves and 3 friends to the value of R5000 (five thousand Rand) at the Maximillien restaurant in Sandton, Johannesburg (“Dine Exp”). The Dine Exp:

        • is valid for 2 weeks after announcement of winner;

        • does not include accommodation and transport to the venue (The Maximillien restaurant, Sandton Johannesburg);

        • value of R5000 (five thousand Rand) includes a 3 course meal and drinks for the winner and 3 of his/her friends only; and

        • draw will take place on 1 October 2018.

  6. How to claim your prize:

      1. Seven winners will be selected by random draw in the presence of the Nestle brand team and Nestle legal team. The voucher winners will be chosen weekly and the grand prize winner will be chosen within 2 weeks from the closing date of the competition.

      2. At the time that a potential prize winner is identified, the potential prize winner will receive a telephone call from a representative of the Promoters at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents and a copy of his/her ID and/or driver’s license to the Promoters’ representative.

      3. The potential prize winner is not an actual winner until his/her submission is validated and his/her documents are completed and submitted to the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.

      4. If the Promoters are unable to reach any of the potential prize winners after 3 (three) attempts made within 3 (three) working days of their name being drawn, for whatsoever reason, including incorrect telephone numbers or inoperative telephone numbers, such winner will be disqualified and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.

      5. Eligible winners will have their prizes delivered to them by a representative of the Promoters based on the information they will have shared via the above mentioned telephonic conversation.

  7. General

    1. The judges’ decision is final, and no correspondence will be entered into.

    2. The Promoters may require the winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.

    3. Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
    4. The prize is not transferable, and no substitution or cash redemption of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.
    5. By entering, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.
    6. The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.
    7. By entering this Competition you authorise the Promoters to collect, store and use (not share) personal information of Participants for communication or statistical purposes. You are entitled to decline any marketing communication by emailing consumer.services@za.nestle.com. Any personal data submitted by you will be used solely in accordance with current South African data protection legislation and Nestlé’s privacy policy.
    8. Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. All publicity and other materials will be the sole property of the Promoters.
    9. Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 (“CPA“).
    10. All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.
    11. The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
    12. The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
    13. The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.
    14. By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.
    15. Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.
    16. These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and Nestlé consent to the non-exclusive jurisdiction of the High Court of South Africa.
    17. For further information or enquiries please email our consumer services at consumer.services@za.nestle.com or call us on 086 0096 116. Calls to this number will be charged by your cellular network service provider.
    18. Facebook:
      1. This Competition is in no way organized, endorsed or administered by, or associated with, Facebook. You understand that you are providing your information to the Promoters and not to Facebook. The information you provide will be used for email/sms communications for future Competitions.
      2. Any questions, comments or complaints regarding the Competition can be directed to the Nestle Cook With Love Facebook page inbox or to consumer.services@za.nestle.com or call us on 086 0096 116.